At Love & Pets, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.
1. Return Period
You have 30 days from the date of delivery to return any product for a refund or exchange.
2. Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Process for Returns
To initiate a return, please contact our customer service team at support@loveandpets.com. We will provide you with instructions on how to return your item.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
5. Non-Returnable Items
Some items are non-returnable, including:
6. Exchanges
If you need to exchange an item for the same item, please contact us for instructions.
If you have any questions about our refund and return policy, please reach out to our customer service team.
